{"id":2890,"date":"2016-03-04T10:26:53","date_gmt":"2016-03-04T14:26:53","guid":{"rendered":"http:\/\/www.ceetar.com\/optimisticmetsfan\/?p=2890"},"modified":"2016-03-04T10:26:53","modified_gmt":"2016-03-04T14:26:53","slug":"how-to-fix-your-mlb-at-bat-audio-subscription","status":"publish","type":"post","link":"http:\/\/www.ceetar.com\/optimisticmetsfan\/2016\/03\/04\/how-to-fix-your-mlb-at-bat-audio-subscription\/","title":{"rendered":"How To Fix Your MLB At-Bat Audio Subscription"},"content":{"rendered":"

I purchased the MLB At Bat app, on my Verizon Galaxy S5,\"MLB<\/a> on Wednesday\u00a0and I listened to some baseball audio only to discover it was claiming I didn’t have a subscription on Thursday.\u00a0Being a programmer, I took the normal steps to debug an app issue. I restarted my phone. I cleared the app’s cache. I uninstalled and reinstalled the app. Nothing. I tried in a web browser on a computer and when that didn’t work I realized it must be something with my account and purchase.<\/p>\n

So what has to have happened is that my purchase worked fine, I listened to some of the Tigers on Wednesday, and then my auto-renewal from last year kicked in, which I’d purchased on the same date, afterwards and in some way that double attempt at connecting to the MLB.com account borked it all.<\/p>\n

I actually talked it through on Twitter with @MLBFanSupport and they ended up telling me “talk to Google”\u00a0which wasn’t particularly helpful.<\/p>\n

The recept reviews of the app in the app store speak to a similar problem.<\/p>\n

So here’s what I did.<\/p>\n

1. I canceled my auto-renewal subscription.<\/p>\n

2. I then clicked ‘report a problem’ on my Google Play order history for the app, claiming it was defective. in the text I explained that it wasn’t activating in the app and that cancelling it seemed to be the only way to fix it.<\/p>\n

3. They refunded me\u00a0pretty fast; I got an email saying my purchase had been refunded.<\/p>\n

4. I then repurchased the subscription, via the app itself. I clicked the audio tag at the top of the scoreboard. I selected ‘season subscription’, logging into my mlb.com account and putting in my Google password for the purchase from the Play Store.<\/p>\n

5. And then it worked.<\/p>\n

 <\/p>\n

6. I then went into my Play store purchase history and canceled the auto-renewal of the subscription, so I don’t deal with this again next year. I have to download a 2017 update to the app anyway, so I might as well manually click the subscribe button again then.<\/p>\n","protected":false},"excerpt":{"rendered":"

I purchased the MLB At Bat app, on my Verizon Galaxy S5, on Wednesday\u00a0and I listened to some baseball audio only to discover it was claiming I didn’t have a subscription on Thursday.\u00a0Being a programmer, I took the normal steps to debug an app issue. I restarted my phone. I cleared the app’s cache. I … <\/p>\n

Continue reading “How To Fix Your MLB At-Bat Audio Subscription”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2952,19],"tags":[2955,1408,2956],"_links":{"self":[{"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/posts\/2890"}],"collection":[{"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/comments?post=2890"}],"version-history":[{"count":1,"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/posts\/2890\/revisions"}],"predecessor-version":[{"id":2891,"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/posts\/2890\/revisions\/2891"}],"wp:attachment":[{"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/media?parent=2890"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/categories?post=2890"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.ceetar.com\/optimisticmetsfan\/wp-json\/wp\/v2\/tags?post=2890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}